The following Terms & Conditions constitute Dog & Friends's Billing/Payment Policy and apply to ALL customers:
Access to and use of the products and services available through this site (collectively, the "Services") are subject to the following terms and conditions. By using the Services, you are agreeing to the terms and conditions contained in this Agreement.
Any third party sites which may be accessed through this site are the sole responsibility of the third party who is posting the site. Dog & Friends ("Vendor") makes no warranty as to the accuracy of any information on third party sites and accepts no liability for any errors and omissions or for any damage or injury to persons or property arising out of the use or operation of any materials, instructions, methods or ideas contained on such sites.
No warranty is made as to the accuracy or completeness of any information on this site and Vendor accepts no responsibility or liability for any inaccuracy or errors and omissions, or for any damage, economic or otherwise, or injury to persons or property arising out of the accessing or use of any files and other materials, instructions, methods or ideas contained on this site or in the material accessed from it.
All information contained herein is obtained by Vendor from sources believed to be accurate and reliable. Because of the possibility of human and mechanical error as well as other factors, NEITHER Dog & Friends NOR ITS PROVIDERS IS RESPONSIBLE FOR ANY ERRORS OR OMISSIONS. ALL INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. Dog & Friends AND ITS PROVIDERS MAKE NO REPRESENTATIONS AND DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES OF ANY KIND TO THE USER AND/OR ANY THIRD PARTY INCLUDING, WITHOUT LIMITATION, WARRANTIES AS TO ACCURACY, TIMELINESS, COMPLETENESS, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.
All original content and compilations thereof are Copyright © 2013 Dog & Friends and may not be used in whole or part without express written consent.
The copyright or trademark in all material provided on this site is held by Dog & Friends or by the original creator of the material and is protected by U.S. and international copyright and trademark laws. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Vendor or the copyright owner.
Permission is granted to display, copy, distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without the permission of Vendor, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
You are responsible for maintaining the confidentiality of your account password(s). You are responsible for all uses of your account, whether or not actually or expressly authorized by you.
Dog & Friends may at any time revise this Acceptable Use Policy by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms & conditions to which you are bound to.
All charges are shown in US Dollars. Payments are to be made in US Dollars. Dog & Friends accepts the following types of payment:
- Check or Money Order
- Credit Card (VISA, MasterCard, Discover)
We require that payment be made in full before any product is shipped.
Returned (NSF) Checks
Dog & Friends charges a $25.00 fee for returned (NSF) checks. Customers that issue an NSF check will be required to submit future payments with a certified check or money order.
To cancel an order, your request must be received before your product is shipped. Please call or e-mail us using our Contact form.
Refunds will be provided in the same payment method of the original payment. REFUNDS AND EXCHANGES MUST BE REQUESTED WITHIN ONE (1) DAY OF RECEIPT OF GOODS. REFUNDS AND EXCHANGES WILL ONLY BE GRANTED ON PRODUCTS THAT ARE STILL SEALED IN THEIR ORIGINAL PACKAGING. SHIPPING FEES ARE INELIGIBLE FOR REFUND. ALTERED ITEMS, OR ITEMS WHICH HAVE BEEN ENGRAVED, PERSONALIZED, CUSTOMIZED OR RESIZED ARE ALSO INELIGIBLE FOR REFUND. A 15% RESTOCKING FEE WILL APPLY TO ALL REFUNDS OR EXCHANGES ON ITEMS THAT ARE NOT DEFECTIVE OR DAMAGED. If an item arrives damaged, notify us immediately either via telephone or our Contact page so that we may assist you promptly.
Dog & Friends's policies and prices are subject to change without notice.